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FAQ's

  • What should one do if he forgets ATM PIN?
    The customer may contact the Card issuing bank /branch and apply for issuance of a new PIN number.
  • What should be done if the ATM Card is lost/stolen?
    The customer may contact the Card issuing bank /branch or call us on toll free number 180023354917 to block the card.
  • Is there any minimum and maximum cash withdrawal limit per day from ATM?
    Yes, banks set limit for cash withdrawals by customers. At present the limit is Rs 20000/- which is subject to change as per banks policy / RBI directions or directives other regulatory authority.
  • Do banks levy any service charge for use of other bank ATMs Service?
    No charges are payable for using other banks ATM Service for cash withdrawal and balance enquiry, However banks can restrict the number of such free transactions to a maximum of five per month. For transactions beyond this minimum number of transactions, banks will charge as per the policy.
  • Will the new ATM Card have the same number as the old one?
    No, Card will have different number.
  • How can I get a fresh ATM Card and ATM PIN?
    Visit our website www.tirupatibank.com and click on “Apply online” fill the application form and submit or visit nearest branch and apply for fresh card and PIN
  • What is KYC?
    KYC Stands for “Know Your Customer”. Know your customer (KYC) policy is an important step developed globally to prevent identity theft, financial fraud, money laundering and terrorist financing. The objective of KYC is to enable banks to know and understand their customers better and help them manage their risks prudently.
  • What is RTGS (Real Time Gross Settlement) System?
    RTGS system is a funds transfer mechanism where transfer of money takes place from one bank to another on a “real time” and on “gross” basis. This is the fastest possible money transfer system through the banking channel. Settlement in “real time” means payment transaction is not subjected to any waiting period. The transactions are settled as soon as they are processed. “Gross settlement” means the transaction is settled on one to one basis without bunching with any other transaction. Considering that money transfer takes place in the books of the Reserve Bank of India, the payment is taken as final and irrevocable.
  • What is NEFT system?
    National Electronic Funds Transfer (NEFT) system is a nation wide funds transfer system to facilitate transfer of funds from any bank branch to any other bank branch enabled for NEFT.

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